How to get a great buyer’s agent – and keep them

You and your great buyer's agent teamwork graphic - puzzle pieces and 2 peopleA great buyer’s agent can be hard to find and keep. Here’s what to do to enlist the help of one and how to make sure you stick together as a team and get you into your new home.

Summary:

Only a fraction of all interested home buyers actually buy in the year they say that they plan to do so.  For various reasons they decide to keep renting, or move away, or give up, or simply don’t write offers that are selected (they may chronically low-ball)

  • Some home buyers are very serious but also very time consuming, and if it takes them a long time to buy, it can be draining for their real estate agent, and if prices are rising, it can shrink the odds of success.
  • Many Realtors prefer to work with sellers when the market is hot – which it nearly always is in Silicon Valley, since most homes do sell (while far fewer buyers buy).
  • Buyers who want to enlist a strong Realtor will need to be serious about home buying, able and ready (have the money and a pre-approval in place), and loyal as the starting point.  Your real estate licensee may ask you to sign a buyer representation agreement, just as home sellers sign a listing contract. This will be required by law by mid-July 2024.
  • To be taken seriously, when you first contact your agent, DO:
    • share your full name
    • share your real contact info (including an email address that you actually check)
    • specifically what you are targeting
    • how you got their name
    • your timing and anything else important
  • Understand that we agents get many scammers approaching us. Do your best to look authentic. Scammers say “I want to buy a house in your area. Contact me on WhatsApp”.  If you sound like a scammer, your initial approach may backfire so badly that your message gets you blocked in the future. (I get several scammers texting me each week.)
  • If for any reason you haven’t done all of the above upfront, please correct it if needed over time. For instance, if you provided a “junk” email account and never check it, your agent may find your perfect home but not be able to inform you of it if you never look at those emails.
  • To keep your great buyer’s agent on your team, it’s imperative that you allow that Realtor to guide you, whether it’s getting preapproved with a strong lender, deciding on priorities (must have versus nice-to-have list), or moving quickly to view houses, or taking the paperwork seriously – or any other major step. You need to be as motivated as your agent!
    And communicate openly if there’s an issue. I’ve had clients tell me that the pre-approval needs to wait until they’ve been at their new job until a certain date. Whatever it is, ignoring requests given to help you without explaining the backstory won’t be good for your teamwork and could get you fired as a client. (Yes, Realtors sometimes fire their clients.)

    • If you fail to do these things, your agent may not feel like your odds of buying a house are good, or that the stress associated with doing so will be higher than necessary if you stall on taking the proper steps.
    • Put another way, if you hire an agent because of her or his knowledge and track record, but then don’t heed that agent’s professional advice, the relationship may not do well over the long run.  Think of it like a sack race: both people have to be going in the same direction, carefully working together, or it’s not possible to move well (if at all).

Below, we will go over in more detail how to get and keep a great buyer’s agent in a seller’s market or in any market, for that matter.

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